Relationship Counter support

Answers to common questions about Relationship Counter for iPhone and Android.

Frequently asked questions

How do we share between two phones?

On one phone, open Share with partner and tap "Show a code". On the other phone, open the same screen and enter the six-digit code within 10 minutes. From then on, changes on either phone appear on the other. Reminder times stay separate on each phone.

What if one of us reinstalls the app or changes phones?

Sharing is tied to the app installation, not to an account, so a reinstall starts unpaired. Pair again with a new code; your partner's phone still has everything and fills the new install back in.

How do we stop sharing?

Tap "Stop sharing" on either phone. That phone keeps its copy and stops syncing. Once both phones have stopped, the shared copy on our server is deleted.

How is the day count worked out?

It is the number of calendar days since your start date, so the start date itself is "Day one". Anniversaries fall on the same day each year (28 February in years without a 29th).

What is free and what is Pro?

Free includes the counter, automatic milestones, up to 3 of your own dates, partner sharing, the widget and reminders. Pro adds unlimited dates of your own, a reminder for every day-count milestone, and JSON export. Pro is a weekly subscription with a free trial, or an annual subscription, billed by the App Store or Google Play.

I bought Pro but it is locked on my new phone. How do I restore it?

Make sure you are signed in to the same Apple ID or Google account you used to buy it, then go to Settings, open the Pro screen and tap "Restore purchases". Subscriptions are managed in your App Store or Google Play account settings, not inside the app.

Is my data backed up? Can I move it to a new phone?

Your data is stored on your phone (see the privacy policy), and your phone's own iCloud or Google backup may include it. If you share with your partner, pairing the new phone again brings everything back from your partner's phone.