Wedding Countdown support
Frequently asked questions
- How do we share between two phones?
- On one phone, open Share with partner and tap "Show a code". On the other phone, enter the six-digit code within 10 minutes. Tasks, vendors and the date then stay in step on both phones; ticking a task on one shows it done on the other.
- Can we change the wedding date later?
- Yes. Starter-checklist tasks are dated relative to the wedding, so they move with it. Tasks you dated yourself keep their dates.
- Is it a subscription?
- No. Pro is a single one-time purchase that unlocks unlimited tasks and vendors and export, for good. Restore it on a new phone with "Restore purchases".
- What happens after the wedding?
- The countdown turns into "married N days" and the widget keeps counting. Nothing expires.
- What is free and what is Pro?
- Free includes the countdown, the widget, partner sharing, reminders, up to 15 tasks and 3 vendors. Pro adds unlimited tasks and vendors and JSON export. Pro is a one-time purchase (no subscription), billed by the App Store or Google Play.
- I bought Pro but it is locked on my new phone. How do I restore it?
- Make sure you are signed in to the same Apple ID or Google account you used to buy it, then go to Settings, open the Pro screen and tap "Restore purchases".
- Is my data backed up? Can I move it to a new phone?
- Your data is stored on your phone (see the privacy policy), and your phone's own iCloud or Google backup may include it. If you share with your partner, pairing the new phone again brings everything back from your partner's phone.
Email us
Still stuck, found a bug, or have an idea? Write to wedding-countdown@foursailsapps.com or support@foursailsapps.com. Please mention your phone model and the app version (shown in Settings). We reply to every message, usually within two business days.