Moving Checklist support

Answers to common questions about Moving Checklist for iPhone and Android.

Frequently asked questions

What if my move date changes?

Change it on the home screen and every timeline task moves with it. A task whose date you changed yourself keeps your date.

Where does the licence deadline come from?

It is the typical deadline for updating a driver's licence after moving to that state. Rules change and have exceptions, so check your state's DMV website; the app labels it "typical" for that reason. Outside the US, or with no state chosen, the task is dated 30 days after the move.

Is it a subscription?

No. Pro is a single one-time purchase. Restore it on a new phone with "Restore purchases".

What is free and what is Pro?

Free includes the full timeline, the utilities and address lists, reminders, the widget, up to 10 tasks of your own and 20 boxes. Pro adds unlimited tasks and boxes, a CSV of your boxes and a JSON export of everything. Pro is a one-time purchase (no subscription), billed by the App Store or Google Play.

I bought Pro but it is locked on my new phone. How do I restore it?

Make sure you are signed in to the same Apple ID or Google account you used to buy it, then go to Settings, open the Pro screen and tap "Restore purchases".

Is my data backed up? Can I move it to a new phone?

Your data is stored only on your phone (see the privacy policy). Your phone's own iCloud or Google backup may include it. Before switching phones, export your data from Settings and keep the file somewhere safe; we are working on import for a future version.