Meditation Timer support

Answers to common questions about Meditation Timer for iPhone and Android.

Frequently asked questions

Will the bells ring with the screen locked?
Yes. Start a session and lock your phone; the bells play on time. On iPhone, bells use the media channel, so keep the volume up; if the system suspends the app, a notification plays the same bell sound as a backup. Notification sounds follow your ringer switch and Focus or Do Not Disturb settings, so for a silent-mode sit, leave the app in the foreground.
What does "Just sit" do?
It starts an open-ended session: interval bells keep ringing until you tap Stop. Stopping rings the end bell and saves the session like any other.
How are streaks counted?
A day counts when you complete at least one session that day. Your streak is the number of days in a row up to today (or up to yesterday, so it does not reset before you have had the chance to sit today).
What is free and what is Pro?
Free includes the full timer (any length, preparation countdown, interval bells every N minutes, "just sit" mode), three bells, and history and stats for the last 7 days. Pro adds all five bells, bells at specific minutes, an end bell struck two or three times, unlimited history with the full calendar, and a daily reminder. Pro is a weekly subscription with a free trial, or an annual subscription, billed by the App Store or Google Play.
I bought Pro but it is locked on my new phone. How do I restore it?
Make sure you are signed in to the same Apple ID or Google account you used to buy it, then go to Settings, open the Pro screen and tap "Restore purchases". Subscriptions are managed in your App Store or Google Play account settings, not inside the app.
Is my data backed up? Can I move it to a new phone?
Your data is stored only on your phone (see the privacy policy). Your phone's own iCloud or Google backup may include it. Before switching phones, export your data from Settings and keep the file somewhere safe; we are working on import for a future version.

Email us

Still stuck, found a bug, or have an idea? Write to meditation-timer@foursailsapps.com or support@foursailsapps.com. Please mention your phone model and the app version (shown in Settings). We reply to every message, usually within two business days.